Clean Bathrooms? Costumed characters respectful of personal space?
February 2010, Sunderland Echo: "The National Glass Centre is hoping for a boom in visitor numbers after being awarded a prestigious tourism accreditation. The Sunderland attraction, which is 12 years old in June, has been awarded the Enjoy England accreditation of Quality Assured Visitor Attraction for its excellent customer service and commitment to delivering a quality visitor experience. [...] James Berresford, chief executive of visitEngland, said: "The National Glass Centre in Sunderland runs a changing programme of first-class art works as well as permanent exhibitions. "It is a well-managed attraction with well-trained front-of-house staff and a policy of continually upgrading elements of the attraction. "Having the Visitor Attraction Quality Assurance Scheme stamp of approval is a testament to the high standards and fulfilling experience that the attraction offers its visitors."Ruth Hall, Tourism, hospitality and visitor services manager at the Glass Centre, said: "We are over the moon to yet again be able to fly the Enjoy England logo that so many attractions proudly aim to achieve.""
Sunderland Echo. February 20, 2010. "Tourism accolade for Glass Centre." http://www.sunderlandecho.com/news/Tourism-accolade-for-Glass-Centre.6090750.jp
February 2010, Sunderland Echo: "The National Glass Centre is hoping for a boom in visitor numbers after being awarded a prestigious tourism accreditation. The Sunderland attraction, which is 12 years old in June, has been awarded the Enjoy England accreditation of Quality Assured Visitor Attraction for its excellent customer service and commitment to delivering a quality visitor experience. [...] James Berresford, chief executive of visitEngland, said: "The National Glass Centre in Sunderland runs a changing programme of first-class art works as well as permanent exhibitions. "It is a well-managed attraction with well-trained front-of-house staff and a policy of continually upgrading elements of the attraction. "Having the Visitor Attraction Quality Assurance Scheme stamp of approval is a testament to the high standards and fulfilling experience that the attraction offers its visitors."Ruth Hall, Tourism, hospitality and visitor services manager at the Glass Centre, said: "We are over the moon to yet again be able to fly the Enjoy England logo that so many attractions proudly aim to achieve.""
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